I was less pleased but still fine when I called four days later to be told that the bike was 'half done' and it would be ready the next day.
I was downright annoyed when I called in today, assuming I could collect it, only to find that, far from being 'half done', it was completely untouched. A simple phone call to apologise for the delay would have kept me happy. Being blatantly lied to, on the other hand, just makes me angry.
So angry that I'm going to spend the day buying books. Oh, and looking at a flat.